Refund policy

We greatly appreciate your trust and are committed to providing a high level of service. Please note that a return request is accepted only if the item received is damaged or differs from what you originally ordered (e.g., size or color). In all other cases, unfortunately, returns are not possible.

If an incorrect address was provided when placing the order or the package was not received on time, the responsibility lies with the customer. In the event of a returned package, an additional fee will be required for reshipment.

Exceptions for orders in Ukraine

We offer the option to exchange the item for a different size if the one you ordered does not fit. The shipping cost for the exchange is paid by the sender. Please contact us via Instagram or email in advance to discuss the details.